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If you have more questions or if you have a bad price to report to us, please send us an email and someone from our team will get back to you promptly. Those of us who got in line quickly were able to fly standby on the flight. I believe the reasons for the delays were known long before the delays were communicated to passengers. Great in flight crew, nice free snacks, good entertainment.
The flight attendendants were given the nod to start serving but by the time they got up the flight was on its glide path down.
So we had the whole wait time and flight with no refreshments.
Several people may also be trying to buy the same travel option simultaneously.
As a result, you may find, on occasion, that certain prices are no longer available.
Had we been informed earlier, people could have made alternate plans if they wanted to do so (e.g. I had an issue checking in online and was asked to go to the ticket counter at the airport. Because I couldn't select my seat online, they put me in the window seat in the exit row for free. I have experienced this several times lately, at different locations ... Nothing Crew were unprofessional, condescending and far from well spoken. It got me there in good time once it was in the air.
Was able to switch to a different flight as a standby The flight was delayed for an hour and then delayed for another 2. (For example, there was a new delay announcement at for a flight scheduled to leave at ). Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. Very stressful interface on the website and there was a delay coming back due to a crew reassignment which was most unusual.