Updating network printer

Posted by / 10-Feb-2015 08:15

Updating network printer

Guys, Here is something that started happening recently to my Win7 users.User attempts to print a document, but instead of printing, user receives a prompt to update driver.IT's not specific to a brand or model of the printer, happens all over the board. I am updating printer drivers for the Windows 7 machines in our office.However, this one particular machine does not allow me to browse when I ge to the advanced printer properties tab.I know you said this user has administrative rights but just for kicks, have you confirmed the user is added in the local administrators group on the pc?Not a problem for the few users with admin rights, but an annoyance for those without admin rights.Printers are shared from 2003 server in 2003 domain.

You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure.If your computer is connected to a network, network policy settings may also prevent you from completing this procedure. Click Have Disk if the printer driver is not included in the list or if you have received a new or updated driver on CD or diskette from the printer manufacturer, type the path where the driver is located, and then click OK.I simply went to "Printer Properties", selected the "Advanced" tab and upgraded from there.However, on one particular machine, when I select the "Advanced" tab, the "New Driver..." tabbed is "greyed out", thus not allowing me to select it. If you're using the drivers that Windows has then you can find any available updates from Windows Updates. Otherwise, refer to the printer manufacturer for updated drivers.I am signed in as th euser, but the user has administrative rights. If you're using the drivers that Windows has then you can find any available updates from Windows Updates. Otherwise, refer to the printer manufacturer for updated drivers.

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I have obtained the driver from the printer manufacturer and installed on several machines.